Bob Snake Spiga White Gold Watch
Regular price $416.99 Sale price $265.99 Save 36%Service Beyond Luxury
Returns, Exchanges & SVIP Privileges
Acquiring an LD Jewelry piece is an investment in artisanal craftsmanship. We ensure that every step of your journey—from acquisition to after-care—is as flawless as our diamonds.
24-Hour Private Concierge
Our commitment to excellence extends to our support. You may contact us in real-time via our newsletter or private email. An LD Customer Service Manager will be personally assigned to your inquiry to ensure a swift and sophisticated resolution.
48-Hour Grace Period
We respect the gravity of your choice. Within 48 hours of placing your order, you may request a full refund for any reason. We believe in absolute freedom of choice for our collectors. Your refund will be processed immediately upon request.
Priority Air Dispatch
Time is the ultimate luxury. Every meticulously crafted piece is guaranteed to be on a flight within 3 days. We utilize global air priority to ensure your jewelry arrives in your hands with the speed it deserves.
Complimentary Customs & Duties
Enjoy a seamless acquisition experience. We expertly manage all customs clearance on your behalf. All import duties and taxes are entirely borne by us, ensuring your exquisite piece is delivered directly to your door without interruption or hidden fees.
The LD 30-Day Guarantee
FOR NEW MEMBERS
You may request a return or exchange within 30 days of receipt. While return shipping is the client's responsibility, we transform this inconvenience into a reward. LD Jewelry will reimburse you 2-10 times the shipping cost (and any other damages) via a Luxury Voucher for your next acquisition.
For exchanges, we cover the shipping of your new jewelry. Even for items on sale, your satisfaction is our priority.
FOR SVIP ELITE MEMBERS
To our recurring patrons—those who have supported us across FARI and affiliate boutiques: You are the heart of our brand.
"Full respect, zero friction."
If you are dissatisfied for any valid reason, we do not require a return. We will simply dispatch a brand-new replacement or issue a direct refund immediately. Your time and trust are worth more to us than the gold itself.
Protocol & Quality Assurance
The 30-Day Window: Your 30-day quality guarantee period officially commences on the exact date your parcel is signed for and delivered.
Effortless Initiation: To request a return or exchange, simply reach out to our Concierge via email. Please provide a brief explanation along with clear photographs or a short video of your piece so we may swiftly and accurately process your request.
Seamless Refunds: For your absolute peace of mind, all approved refunds will be credited directly back to your original payment account.
Permanent Artisan Warranty
Every LD piece is a handmade masterpiece—from the first sketch to the final polish. Because of this Artisanal DNA, your jewelry is built to be eternally maintainable. We offer Permanent Free Replacement Parts for life. Whether you need a size adjustment or a component refresh, we provide the parts and expert video guidance to ensure your heirloom remains flawless.
Global Concierge FAQ
How do I qualify for SVIP Elite status?
SVIP status is automatically granted to any client with a purchase history on Lottedsonline or our affiliate FARI boutiques. We track your loyalty across our network to ensure you always receive "no-return" privileges.
Is my international shipment insured?
Yes. Every shipment of our premium 316L stainless steel and 18K gold pieces is fully insured against loss or damage until it reaches your doorstep. In the rare event that a parcel is misplaced by logistics during transit, we will immediately arrange and dispatch a complimentary replacement.
What does "2-10x Shipping Reimbursement" mean?
If you pay $20 for return shipping, we provide a voucher valued between $40 and $200. We don't just cover your costs; we compensate you for the time spent, turning a return into a future opportunity for elegance.
Can I repair my jewelry myself?
Our "Lifetime Warranty" includes professional video tutorials. Because our pieces are handmade, we empower you with the parts and knowledge to maintain your jewelry’s luster without ever having to part with it.
Shipping & Concierge Delivery
At LOTTEDS ONLINE, every piece is crafted using 316L Titanium — the same material consistently stated across all product pages. We do NOT use 904 or alternative materials. What you see is exactly what you receive.
Shipping Tiers
Standard Express (VIP1)
FREE over $150
Estimated: 7–15 days
Fee: $7
Super Express (VIP2)
FREE over $250
Estimated: 5–10 days
Fee: $10
Europe & Oceania Plus
Estimated: 6–10 days
Fee: $13
Air Priority Shipping Commitment
All orders are shipped via air freight priority channels (DHL / FedEx / UPS). Estimated delivery times are provided for reference only and may vary depending on customs and local logistics conditions. In most cases, packages arrive faster than the estimated window.
Customs clearance delays are outside our control, but we proactively optimize routes to minimize delays.
Order Processing Timeline
- ✔ Order Confirmation & Review
- ✔ Quality Inspection (1–3 Days)
- ✔ Air Dispatch (24H)
- ✔ Final Delivery (3–10 Days)
⚠️ Delivery times are estimates only, not guarantees. Actual delivery is often faster depending on destination and customs clearance speed.
Shipping FAQ
Will my order arrive within the estimated delivery time?
Our delivery times are based on real logistics data and are provided as reference ranges. Thanks to our priority air shipping channels, most orders arrive earlier than expected. However, customs clearance and local delivery conditions may occasionally cause slight delays beyond our control.
Do you really ship by air?
Yes. All LOTTEDS orders are shipped via air freight priority logistics (DHL, FedEx, UPS). This ensures faster international delivery compared to standard sea or economy shipping methods.
What if my package is delayed or stuck at customs?
Customs inspections are handled by local authorities and are outside our direct control. However, we actively monitor every shipment and assist in resolving any delays. If your order exceeds the normal timeframe, our support team will intervene and provide solutions promptly.
Will I receive tracking information?
Absolutely. Every order includes full tracking. Once shipped, you will receive a tracking number that allows you to monitor your package in real time from dispatch to delivery.
Is the product material exactly as described?
Yes. All products are made of premium 316L stainless steel, as clearly stated on every product page. We do not use alternative materials such as 904 steel. Product descriptions on our website always take precedence.
What happens if my package is lost?
All shipments are protected. In the rare case of a lost package, we will coordinate with the carrier and provide a replacement or resolution to ensure you receive your order.
Customer Support
For any shipping, customs, or delivery concerns, contact us directly:
📧 Email: info@lottedsteam.com
💬 WhatsApp: +86 13628139106
💬 WeChat: zhy13847626
Find Your Perfect Fit
Ensuring your Lotteds piece feels as exquisite as it looks. A perfect fit is the first step to effortless elegance.
The Bracelet Guide
To find your ideal size, we recommend measuring your wrist circumference just below the bone.
- Wrap a soft measuring tape around your wrist.
- Ensure the tape is comfortable—not too tight, allowing it to rotate slightly.
- Lotteds Expert Tip: Luxury should never feel restrictive. If your measurement falls between two sizes, we strongly recommend choosing the larger size. A slightly looser fit drapes beautifully and allows for natural movement.
Bracelet Size Conversion
| SIZE | LENGTH (CM) | CIRCUMFERENCE (INCHES) |
|---|---|---|
| S | 15 | 5.90" |
| M | 17 | 6.69" |
| L | 19 | 7.48" |
*For adjustable bangles, the size reflects the range of comfortable wear.
The Ring Guide
A ring should fit securely enough not to fall off, yet loosely enough to slide over your knuckle with ease. Please note that finger size fluctuates with temperature and time of day—we suggest measuring at the end of the day when your hands are warm.
Sizing Wisdom
Option 1: Measure Your Finger
Use a soft tape or a piece of ribbon. If your measurement feels "tight," please opt for one size up. A ring that is too small can be uncomfortable and difficult to remove.
Option 2: Use an Existing Ring
Choose a ring that fits the intended finger perfectly. Measure the internal diameter and compare it with our chart below.
| US SIZE | EU SIZE | CIRCUMFERENCE (MM) | CIRCUMFERENCE (INCHES) |
|---|---|---|---|
| 5 | 49 - 50 | 49 - 50 mm | 1.92" - 1.96" |
| 6 | 51 - 52 | 51 - 52 mm | 2.00" - 2.04" |
| 7 | 53 - 54 | 53 - 54 mm | 2.08" - 2.12" |
| 8 | 55 - 56 | 55 - 56 mm | 2.16" - 2.20" |
| 9 | 57 - 58 | 57 - 58 mm | 2.24" - 2.28" |
| 10 | 59 - 60 | 59 - 60 mm | 2.32" - 2.36" |
Still Unsure?
Our Client Concierge is here to assist you in finding your flawless fit. When in doubt, always go slightly larger—it's the secret to a graceful look.
Contact Concierge
